Working Together on Fair Rules in Quebec

Last year, we shared news about the economic, social and environmental benefits our community is bringing to Quebec. In just one year, our community boosted the local economy in Montreal with C$54.6-million in total economic activity and attracted new visitors to the city who say they would not have come – or stayed as long – if it were not for Airbnb. This new generation of travelers want authentic, local experiences in the homes of local residents – 85% of which are outside the main hotel corridor. They also welcome the opportunity to explore new communities and local businesses beyond the tourist hotspots. These guests are staying longer in Montreal, spending more and spreading the economic benefits of tourism across the city.

This week, Quebec’s Minister of Tourism Dominique Vien said the government is working on plans to regulate home sharing throughout the province. We welcome this news and have been having productive conversations with the government for some time on how we can work together on fair rules for home sharing. These rules should be straightforward and clear for regular people to follow, and recognize that the vast majority of Airbnb hosts only rent the homes they live in to visitors on an occasional basis. They are not professionals, they are regular people – and many local residents are relying on this income to make ends meet.

Cities like London, Paris and Amsterdam are great examples of how we can work together to provide a clear framework for home sharing and help people to pay their fair share. The rules in these cities allow home sharing to be complementary to the existing tourism industries and clearly distinguish home sharing from traditional and professional hospitality providers. By working together, we can make it easier for regular people to follow the rules, pay their fair share and welcome more people to experience this great city like a local.

We look forward to continuing our discussions with everyone in Quebec on how we can work together on fair rules that allow local residents to share their homes and the places they love.

Travaillons ensemble pour définir des règles équitables au Québec

L’an dernier, nous avons partagé des renseignements en lien avec les nombreux bénéfices de la communauté Airbnb au Québec, qu’ils soient d’ordre économique, social ou environnemental. En tout juste un an, notre communauté a généré des revenus de 54,6 millions de dollars en retombées économiques et attiré de nouveaux visiteurs, qui, selon leur propres aveux, ne seraient pas venus ou encore ne seraient pas demeuré aussi longtemps si ce n’était pas d’Airbnb. Cette nouvelle génération de voyageurs est à la recherche d’expériences locales authentiques chez des résidents de la ville – 85% de l’hébergement offert se trouvent d’ailleurs à l’extérieur des quartiers où se trouvent typiquement les hôtels. Ils souhaitent également avoir l’opportunité d’explorer de nouveaux quartiers et les différents commerces s’y retrouvant, au-delà des sentiers battus. Ces visiteurs séjournent plus longtemps à Montréal, dépensent davantage et contribuent à l’effervescence économique de plusieurs quartiers partout à travers la ville.

Cette semaine, Mme Dominique Vien, ministre du Tourisme du Québec, a annoncé que le gouvernement travaillait sur un plan pour légiférer le partage de logement à travers la province.  Nous nous réjouissons de cette nouvelle et avons eu plusieurs conversations productives avec le gouvernement depuis un certain temps sur la façon dont nous pouvons travailler ensemble afin d’établir des règles équitables pour le partage de logement.  Ces règles devraient être simples et claires pour tous, et prendre en considération le fait que la grande majorité des hôtes Airbnb partagent seulement le domicile dans lequel ils habitent avec des visiteurs sur une base occasionnelle.  Ils ne sont pas des professionnels, mais bien des citoyens normaux, qui pour plusieurs, comptent sur ce revenu pour joindre les deux bouts.

Des villes comme Londres, Paris et Amsterdam sont d’excellents exemples de la façon dont nous pouvons travailler ensemble pour établir un cadre clair pour le partage de logement et aider les gens à payer leur juste part. Les règles dans ces villes permettent au partage de logement d’être complémentaire aux industries touristiques en place et établissent une distinction claire entre le partage de logement et les fournisseurs de services d’hébergement professionnels et traditionnels.  En travaillant ensemble, nous pouvons aider les gens à suivre les règles, payer leur juste part et accueillir plus de visiteurs qui pourront visiter la ville comme des locaux.

Nous avons hâtes de poursuivre les discussions au Québec afin de trouver la meilleure façon de travailler ensemble pour établir des règles équitables qui permettront aux résidents de partager leurs domiciles et les endroits qu’ils adorent.

What They’re Saying

Recently, members of the San Francisco Board of Supervisors introduced proposals that would make it harder for regular San Franciscans to share their homes. Some of the proposals would even require Airbnb to provide the government with unfettered access to our users’ private data. In the time since, hundreds of Airbnb hosts – joined by leaders from top economic, privacy and community organizations – have called on the Board to protect home sharing in San Francisco:

Here’s what they’re saying:

The City of San Francisco Planning Department
While home sharing opponents claim Airbnb is taking affordable housing off the market, the San Francisco City Planning Department disagrees, “the current level of STRs likely has a limited effect on citywide housing prices and availability,” according to their own report. After examining the data, the Department concluded: “The median number of days where STR use would outcompete residential use is about 257 days.” Currently, the typical Airbnb host in San Francisco shares their space 6.5 nights per month (or 78 nights per year), earning just over $1000 per month.

Esther Kreijci, Sunset Resident, Mother of Two
“San Francisco is expensive, very expensive, and for our family hosting on Airbnb has made it affordable.”

Jim Lazarus, San Francisco Chamber of Commerce
“Efforts to over-regulate the peer-to-peer economy jeopardize the tremendous benefits that platforms like Airbnb bring to our city…We resist any effort to prohibit or curtail the viability of short-term rentals and instead we advocate for the responsible and enforceable path that protects our visitors and partners and protects our community.”

Robert Callahan, The Internet Association
“We must respectfully oppose the Campos amendments as they jeopardize the fundamental privacy rights and expectations of Internet users.”

Dustan Batton, CALinnovates
“We feel the proposed data collection is an overreach previously unseen in San Francisco.”

John Simpson, Consumer Watchdog
“Requiring e-commerce sites to turn over personal data so enforcement officials can scour through records and search for potential violations of local laws amounts to a blank search warrant and a basic violation of our civil rights.”

We hope you will join the conversation and add your voice to the fight to protect affordability and home sharing in San Francisco. Learn more at

New Poll: Korea Supports Home Sharing

More and more visitors to Korea are choosing to experience ‘the real Korea’ by staying in the homes of local residents in communities away from the tourist hotspots. They are enjoying the hospitality of regular people who are providing a new way to experience Korea, built on authentic, local experiences and building new personal connections and friendships with visitors from across the world. This unique experience is also providing families across Korea with extra income to help them pay the bills, stay in their homes and save for retirement.

So it’s no surprise that a new poll shows overwhelming support for home sharing and Airbnb in Korea.

According to a new representative opinion poll of Korea residents:

  • 81 percent say they support legally allowing Koreans to share their houses, apartments and single rooms temporarily with guests. 83 percent support allowing residents to temporarily rent out rooms in officetels.

  • 81 percent support Airbnb and 79 percent believe it creates a new and different type of tourism. Koreans also believe Airbnb is supporting local communities with 77 percent saying it brings money to communities that wouldn’t otherwise see it.

  • 57 percent believe that Airbnb hosts provide a different type of tourism that provides guests with a more authentic cultural experience, and 54 percent believe that home sharing aides cultural exchange and helps people build connections and friendships across cultures.

The citywide survey was conducted by David Binder Research at Airbnb’s request from March 23 – April 7, 2015 with a representative sample of 600 Koreans countrywide. All respondents are residents of Korea. The margin of error is 4 percent.

Korea has a global reputation for hospitality and culture that is built on sharing. Now, we want to work together with policy makers on fair rules for home sharing that are right for everyone in Korea. By working together, we can help more people to experience the true heart of this great country and unlock new opportunities for regular people to share their homes and show the world what true Korean hospitality is all about.

Home sharing also provides a sustainable and flexible accommodation solution for the growing number of visitors to Korea and has helped many cities accommodate large events, like the World Cup in Brazil and the London Olympics. Airbnb has also been named as the official alternative accommodation provider at the Rio Olympics. Just like at these events, Airbnb hosts can help Korea accommodate guests attending the PyeongChang Winter Olympics in 2018, enabling the city to make best use of existing accommodation and providing guests with a unique travel experience.

More and more cities across the world are implementing progressive new rules for home sharing that support innovation. We look forward to working together with everyone on modern rules that are right for Korea and build on its global reputation for hospitality.

새로운 설문조사: 한국 홈 쉐어링 적극 지지

한국을 찾는 관광객 중 잘 알려진 관광명소를 방문하는 것보다 현지인들이 거주하고 있는 숙소에서 머물며 진정한 한국 생활을 경험하고자 하는 사람들이 점점 더 늘고 있습니다. 그들은 보통 한국 사람들의 환대를 받으면서 한국의 멋과 지역문화에 기반한 경험을 즐기며, 전세계의 방문객들과 우정을 쌓고 있습니다. 이러한 특별한 경험은 홈 쉐어링에 동참하는 한국인 가정에게 경제적 부수입, 노후자금을 마련하거나 생활비를 충당하는 기회도 동시에 제공하고 있습니다.

이러한 현상에 비추어 볼 때 새로운 조사 결과가 홈 쉐어링과 에어비앤비에 대해 한국이 전폭적인 지지를 보여주는 것은 놀랄 일이 아닙니다.

한국에 거주하는 분들이 새로운 설문조사를 통해 보여준 의견들은 다음과 같습니다.

  • 응답자의 81%는 한국에서 아파트 및 원룸을 포함한 자신의 주택을 방문객을 대상으로 일시적으로 공유하는 것을 법적으로 허용하는 것에 찬성한다고 밝혔습니다. 오피스텔의 방을 일시적으로 공유하는 것에 대해서는 83%가 찬성했습니다.

  • 응답자의 81%가 에어비앤비를 찬성했으며, 79%는 에어비앤비로 인해 새로운 형태의 관광산업이 등장하게 될 것이라고 응답했습니다. 지역사회에 대한 기여와 관련해서도 전체 응답자의 77%는 지역사회의 새로운 소득 창출에 기여할 것이라고 응답했습니다.

  • 전체 응답자의 57%가 에어비앤비가 제공하는 새로운 형태의 관광 기능 덕분에 방문객들에게 보다 한국적인 경험을 용이하게 할 수 있을 것이라고 평가했으며, 54%는 홈 쉐어링으로 인해 다양한 국가의 사람들과 문화적 교류와 친목 도모도 확산될 것이라고 평가했습니다.

본 설문조사는 에어비앤비의 의뢰를 받아 데이비드 바인더 리서치에서 실시했으며, 한국인 600명 표본 대상으로 2015년 3월 23일부터 4월 7일까지 전국적으로 진행됐습니다. 모든 응답자는 한국인 거주자이며 오차범위는 4% 입니다.

한국은 공유의 정신을 근간으로 방문객을 환대하는 문화가 이어져오는 것으로 널리 알려져 있으며, 지금까지도 그 문화가 계승되고 많은 사람들로부터 적극적인 지지를 얻고 있습니다. 이에 에어비앤비는 한국적 상황에 맞는 홈 쉐어링 문화 정착을 위해 관련 법규가 정비될 수 있도록 관계 당국과 적극적인 협력을 추진해 나갈 계획입니다. 이 같은 협력을 통해 보다 많은 방문객들이 한국 사람들과 만나면서 한국의 진정한 멋과 즐거움을 누릴 수 있도록 돕는 한편 홈 쉐어링에 동참하는 한국인 가정 역시 진정한 한국의 환대가 어떤 것인지를 보여줄 수 있는 기회가 되도록 할 것입니다.

홈 쉐어링은 갈수록 증가하는 관광객들을 유연하게 수용할 수 있는 지속 가능한 대안으로서 역할도 수행합니다. 특히, 월드컵이나 올림픽 등 단기간에 방문객이 급증하는 대형 이벤트가 벌어지는 도시에서는 그 역할이 더욱 두드러집니다. 이 같은 이유로, 에어비앤비는 2016년 리우 올림픽의 대안 숙소 부문 공식 파트너로서 선정되기도 했습니다. 에어비앤비는 한국에서 열리는 2018년 평창 올림픽에서도 급증하는 방문객들을 효과적으로 수용하는 한편 그들이 독특한 여행 경험을 즐길 수 있도록 돕는 역할을 수행할 수 있을 것으로 기대하고 있습니다.

전 세계적으로 점점 더 많은 도시에서는 혁신적인 숙박 공유에 관한 진일보한 규정이 마련되고 있습니다. 에어비앤비는 한국의 상황에 맞는 기준 규율을 마련하여 한국이 선진국의 명성을 드높일 수 있도록 함께 나아가기를 기대하고 있습니다.

Introducing San Francisco’s Home Sharing 11

For thousands of San Franciscans, home sharing is an economic lifeline that makes it possible to pay the bills and stay in the city they love. Despite this, members of the San Francisco Board of Supervisors have recently introduced proposals that would make it harder for regular San Franciscans to share their homes. These proposals would have a lasting impact on middle class families and small businesses in every corner of our city.

When our hosts heard about the latest bureaucratic attempts by the city to limit home sharing, they wanted to respond. And so today, we are honored to introduce San Francisco’s Home Sharing 11. These 11 hosts — one for each of the 11 supervisorial districts in San Francisco — will be speaking out and advocating fair policies lawmakers debate the future of home sharing in San Francisco.

Their stories reflect the thousands of middle class San Franciscans who depend on the additional income they make from home sharing to help pay their mortgage or rent. According to a recent economic impact study, the average Airbnb host in San Francisco makes a little more than $1,000 each month from hosting.

Check out their stories and learn more at

Athens economy boosted by Airbnb community

We regularly share updates about the positive economic impacts the Airbnb community has around the world. Today we released a new study in Athens, which found that the Airbnb community in Athens contributed €69 million in total economic activity in one year to the national economy and supported more than 1,000 jobs. The study also examined the environmental and social benefits that come from travelling with Airbnb.

In line with findings from other cities we have studied, we found that Airbnb is attracting new visitors to Athens who are more likely to return. Guests who travel with Airbnb are also more likely to stay in areas outside of typical tourist zones, spreading the economic benefits of tourism across Athens. This is supporting local people who share their homes on Airbnb to stay afloat in difficult economic times.

Additionally, this type of travel results in significant reduction of energy, water use, and waste generation, and encourages sustainability among both residents and visitors in Athens.

Some highlights of the study include:

  • From October 2013 through September 2014, the Airbnb community in Athens contributed €69 million in total economic activity to the Greek economy.
  • The typical Athens host shares their home with guests for about 68 nights per year. 68% of hosts said they rely on this income to stay in their homes.
  • Airbnb enables hosts to afford to take professional chances and pursue their dreams. 73% of Airbnb hosts are non-traditionally employed, with 28 percent saying that income from hosting has allowed them to support themselves while freelancing or starting a new business.
  • Airbnb is complementary to the existing tourism industry and spreads the economic benefits of tourism across Athens to new communities and small businesses. Airbnb properties span 25 neighbourhoods in Athens and 69% of are located outside of the traditional hotel neighbourhoods. Almost half (47%) the money spent by guests stays in the neighbourhood where they stay.
  • Airbnb attracts new visitors to Athens. 71% of guests visited Athens for the first time and 67% of guests reported that their Airbnb experience made them more likely to return.
  • Airbnb guests stay an average of 3.6 nights and spend €551 over the course of their trip. 26% said they would not have come, or would not have stayed as long without Airbnb. 91% would recommend the Airbnb property they stayed in to friends and family.
  • Guests are looking for authentic experiences. 75% said they wanted to stay in a specific neighbourhood and 98% of hosts provide their guests with personalised recommendations on alternative neighbourhoods to visits. 70% of hosts provide their guests with locally produced products.
  • Airbnb’s business model is designed to help promote efficient use of existing resources, as well as environmentally friendly ways of travelling. By staying in Airbnb properties instead of traditional accommodation options, it is estimated over the one year period that savings were the equivalent in energy use of 621 homes and water reduction was equivalent of ten Olympic-sized swimming pools.

We look forward to continuing to work with leaders in Athens, and around the world, to make cities even better places to live, work, and visit. For more information, check out the press release.

H Αθηναϊκή οικονομία ενισχύεται από την κοινότητα της Airbnb

Μοιραζόμαστε τακτικά ενημερώσεις σχετικά με τις θετικές οικονομικές επιδράσεις της κοινότητας της Airbnb ανά τον κόσμο. Σήμερα δημοσιεύουμε μια νέα έρευνα στην Αθήνα (link), στην οποία διαπιστώθηκε ότι η κοινότητα της Airbnb στην Αθήνα είχε 69 εκατομμύρια ευρώ συνολική οικονομική επίδραση στην εθνική οικονομία και υποστήριξε περισσότερες από 1.000 θέσεις εργασίας. Η μελέτη εξέτασε επίσης τα περιβαλλοντικά και κοινωνικά οφέλη που προέρχονται από τα ταξίδια με Airbnb.

Σύμφωνα με τα ευρήματα από άλλες πόλεις που μελετήθηκαν, διαπιστώσαμε ότι η Airbnb προσελκύει νέους επισκέπτες στην Αθήνα που είναι πιο πιθανό να επιστρέψουν. Οι επισκέπτες που ταξιδεύουν με την Airbnb είναι επίσης πιο πιθανό να παραμείνουν σε περιοχές εκτός των τυπικών τουριστικών γειτονιών, κατανέμοντας τα οικονομικά οφέλη του τουρισμού σε όλη την Αθήνα. Αυτό το φαινόμενο στηρίζει τους ντόπιους που μοιράζονται το σπίτι τους μέσω της Airbnb να επιβιώνουν  σε δύσκολες οικονομικές περιόδους.

Επιπλέον, αυτό το είδος του ταξιδιού οδηγεί σε σημαντική μείωση της χρήσης ενέργειας, της χρήσης του νερού και την παραγωγή αποβλήτων, και ενθαρρύνει την περιβαλλοντική βιωσιμότητα και για τους κατοίκους αλλά και για τους επισκέπτες στην Αθήνα.

Τα κυριότερα σημεία της έρευνας:

  • Από τον Οκτώβριο του 2013 μέχρι και τον Σεπτέμβριο του 2014, η κοινότητα της Airbnb έχει συνεισφέρει στην ελληνική οικονομία, 69 εκ. ευρώ στο σύνολο της οικονομικής δραστηριότητας .
  • Ένας τυπικός Αθηναίος οικοδεσπότης νοικιάζει το σπίτι του για περίπου 68 διανυκτερεύσεις το χρόνο. Το 68% των οικοδεσποτών δηλώνουν ότι βασίζονται σε αυτά τα έσοδα για να παραμείνουν στο σπίτι τους.
  • Η Airbnb παρέχει τη δυνατότητα στους οικοδεσπότες να ρισκάρουν επαγγελματικά και να κυνηγήσουν τα όνειρά τους. Το 73% των οικοδεσποτών της Airbnb δεν απασχολείται σε τυπικές θέσεις εργασίας, με το 28% να δηλώνουν ότι με το εισόδημα από τη φιλοξενία μπορούν να βοηθηθούν οικονομικά ενώ απασχολούνται ως ελεύθεροι επαγγελματίες.
  • Η Airbnb συμπληρώνει την υφιστάμενη τουριστική βιομηχανία και κατανέμει τα οικονομικά οφέλη του τουρισμού σε όλη τη Αθήνα σε νέες κοινότητες και μικρές επιχειρήσεις. Οι ιδιοκτησίες Airbnb εκτείνονται σε 25 γειτονιές της Αθήνας εκ των οποίων το  69%  βρίσκονται εκτός των περιοχών που τυπικά βρίσκει κανείς ξενοδοχείο. Σχεδόν τα μισά χρήματα των επισκεπτών (47%) ξοδεύονται στις γειτονιές στις οποίες διαμένουν.
  • H Airbnb προσελκύει νέους επισκέπτες στην Αθήνα. To 71% των επισκεπτών επισκέφτηκε την Αθήνα για πρώτη φορά, ενώ το 67% δήλωσε ότι είναι πιθανό να επιστρέψουν στην Αθήνα λόγω της εμπειρίας τους με την Airbnb.
  • Οι επισκέπτες της Airbnb διανυκτερεύουν κατά μέσο όρο 3.6 νύχτες και ξοδεύουν  κατά τη διάρκεια του ταξιδιού τους 551€. 26% δήλωσε ότι δεν θα επισκεπτόταν ή δεν θα έμενε τόσο πολύ στην Αθήνα χωρίς την Airbnb. 91% των επισκεπτών θα συνιστούσαν το Airbnb κατάλυμα στο οποίο έμειναν στην Αθήνα στους φίλους και στην οικογένειά τους.
  • Οι επισκέπτες ψάχνουν αυθεντικές εμπειρίες. 75% δήλωσε ότι ήθελαν να μείνουν σε μια συγκεκριμένη γειτονιά με το 98% των οικοδεσποτών να προτείνουν τα αγαπημένα μέρη της γειτονιάς τους ή να τους προτείνουν την εξερεύνηση εναλλακτικών γειτονιών. 70% των οικοδεσποτών προσφέρουν στους επισκέπτες τους τοπικά προϊόντα.
  • Το επιχειρηματικό μοντέλο της Airbnb, έχει σχεδιαστεί για να προωθήσει τον αποτελεσματικό τρόπο χρήσης των υφιστάμενων πόρων, καθώς και ενός περιβαλλοντικά βιώσιμου τρόπου ταξιδιού. Η επιλογή διαμονής σε καταλύματα Airbnb αντί των παραδοσιακών επιλογών διαμονής, έχει υπολογιστεί  ότι εξοικονομεί ενέργεια που αντιστοιχεί σε 621 σπίτια ενώ η μείωση χρήσης νερού αντιστοιχεί σε δέκα πισίνες Ολυμπιακών διαστάσεων.

Προσβλέπουμε στη συνέχιση της συνεργασίας μας με τους θεσμικούς και άλλους φορείς στην Αθήνα, καθώς και σε όλο τον κόσμο, για να καταστήσουμε τις πόλεις ακόμα καλύτερες για να ζει κάποιος, να εργάζεται και να επισκέπτεται. Για περισσότερες πληροφορίες, δείτε το δελτίο τύπου.

Protecting the Privacy of the Airbnb Community

This week, lawmakers in Sacramento and San Francisco will consider proposals that force Internet platforms like Airbnb to hand over broad swaths of confidential, personal information to bureaucrats who will sift through it in search of potential violations of local planning and zoning laws.

We are deeply concerned about proposals like California Senate Bill 593 and similar legislation in San Francisco that fundamentally alter the online privacy protections most Californians have come to expect. Internet commerce is a universal part of so many Californians’ lives, and sharing economy platforms like Airbnb have a duty to protect the private data of our community – and lawmakers have a responsibility to protect their constituents’ important privacy interests.

We aren’t alone in raising these concerns. Leading organizations are speaking out against these proposals. Here’s what they’re saying:

“Should e-commerce sites be required to constantly turn over all purchase and sales data on each of its users to the government just so that enforcement officials can scour through records in search of potential violations of local laws? Such an approach amounts to a blank search warrant and, unfortunately, SB 593 opens the door to establishing such inappropriate government powers.” - Consumer Watchdog California on legislation state, SB 593

“In this instance, a broad and recurring data-sharing mandate imposed on Internet platforms is an inappropriate way for city and county officials to carry out their mission. Such a requirement could discourage the development of, and participation in, new and innovative Internet services. Also, allowing government to obtain user data en masse from Internet platforms may have an appreciable impact on the way in which the companies are perceived, and consequently the frequency with which users participate in their services. It would also impose a burden on the companies through a loss of goodwill with their users. In short, a government policy that relies upon blanket data requests for municipal law enforcement is not the right approach.” - The Internet Association, on California state legislation, SB 593

“We feel that this data collection is an overreach previously unseen in California. The proposed changes would allow the cities unfettered access to a host’s personal information, which we feel is a disproportionate response.”CALinnovates on California state legislation on SB 593

The growth of peer to peer commerce over the last decade raises unique challenges that require innovative regulatory solutions. Proposals like SB 593 wrongly disregard consumer privacy.

We hope you will join the conversation and urge your local lawmaker to vote against these proposals and help protect the privacy of the people who use our platform:

Supporting Small Business in San Francisco

Earlier today, Airbnb shared the following email with hundreds of San Francisco small business owners, merchant associations and community organizations.

Dear San Francisco Small Business Owner:

You’re one of the hundreds of small business owners who support Airbnb in San Francisco, so we wanted you to be the first to know about new research that shows how home sharing supports businesses like yours and makes San Francisco more affordable for more families.

Airbnb got started in 2008 when our co-founders struggled to make their rent. Since then, we’ve heard from families across the city who use Airbnb to help pay the bills. For many people, sharing their home on Airbnb is the only way they can afford to stay in the city they love.

We’ve also heard from you about how Airbnb guests visit small businesses in neighborhoods from the Outer Sunset to the OMI and the Bayview – neighborhoods that haven’t traditionally benefited from tourism in the past. These anecdotes confirm what we’ve always known: that the majority (72%, in fact) of Airbnb guests are staying outside of traditional hotel districts and in the neighborhoods where so many of you own small businesses.

We wanted to know more about how our hosts and guests are making our economy stronger, so we asked the Land Econ Group to study Airbnb’s economic impact throughout San Francisco. Here’s what they found:

  • The Airbnb community contributed nearly $469 million to the San Francisco economy last year.
  • The average Airbnb host earns $13,000 per year hosting – money they use to pay the bills and stay in San Francisco, and shop at businesses like yours.
  • The Airbnb community supports 3,600 jobs at the local neighborhood businesses they patronize.
  • 72% of Airbnb properties are outside of traditional hotel districts, in neighborhoods that haven’t benefitted from tourism in the past.
  • The typical Airbnb property is booked about 6.5 nights per month, underscoring the point that these are people who are simply sharing space in the home in which they live.

Over the last three years alone, Airbnb’s economic impact in San Francisco has grown from $56 million to $469 million annually, a more than eight-fold increase.

Our study also found that Airbnb guests spend more time and money in the city than the typical hotel guests. Check out this chart:

Airbnb Guests: $1,223
Hotel Guests: $931

Airbnb Guests: 5.0 nights
Hotel Guests: 3.5 nights

Each year, hundreds of thousands of people stay in Airbnb properties across the city. For these guests, San Francisco becomes a special place for two reasons: the warm hospitality they find in their San Franciscan hosts and the delicious meals, unique experiences, and vital services they discover at your businesses. San Francisco’s small businesses are the backbone of this community. We’re proud Airbnb’s community is helping businesses like yours and making this city a little more affordable for thousands of residents, and countless more visitors – many of whom would not have come without an affordable, local travel option.

Thank you again for your partnership. As we update and add to this data in the future, we will make sure you’re the first to know. If you have additional questions, or thoughts about strengthening our partnership, please don’t hesitate to reach out.


David Owen

San Francisco Update

Earlier today, the Airbnb Team sent the following email to hosts in San Francisco.

Dear Host,

Recently, some hosts in San Francisco have received letters from the City Tax Collector demanding that they pay hotel taxes, even though Airbnb is already collecting those taxes and sending them to the city on your behalf.  The city is accepting nearly $1 million every month from the Airbnb community, but bureaucrats are demanding our community pay the same tax twice.

We know you are frustrated, and so are we.

Like most tax issues, this can get pretty complicated. Here are the facts:

On behalf of hosts, we have collected taxes on every required transaction since October, 2014. Along with the monthly checks, we already give the City anonymized booking data confirming that our community has paid all required taxes. It is wrong for the City to tell you to pay a tax it already has received.

What’s more, when the City performed a comprehensive audit and told us what they thought was owed in back taxes, we paid the assessment in full.

But even though the City has all the information they need to verify that our community has paid its tax bill, they won’t be satisfied unless we give them personal, private information about our hosts and guests.

The City of San Francisco wants to know who you are, where you live, who stayed in your house and when they were there. This demand for your personal information is wrong and we’re concerned that it sets a bad precedent for how the city treats other internet platforms.

We have been working with the City to resolve this matter without compromising your privacy. But even as we’re trying to solve this problem, the Tax Collector is sending threatening letters to regular San Franciscans and trying to make the Airbnb community pay the same tax twice.

We’ll continue to work on your behalf to create a system that is simple, fair and respects our hosts’ and guests’ privacy. As always, we will continue to keep you informed as we work to resolve this matter.

We’d also strongly encourage you get involved and let your elected officials know this process should be easier. Sign up here. And don’t hesitate to reach out to us to share your questions or concerns.

Thank you,

The Airbnb Team

Malibu Welcomes Airbnb

Every day around the world, we are having conversations with policymakers about how to make it easier for regular people to share their homes and to follow fair rules. Tax rules, for example, can be complicated and it is often unclear how existing rules apply.

An increasing number of cities are creating smart rules to embrace the peer to peer economy. We are pleased to announce that we will begin collecting and remitting transient occupancy (hotel) taxes on behalf of hosts in Malibu, California on April 20. If you’d like to learn more about how this process will work, please visit our Help Center.

Our community in Malibu already brings significant economic and cultural benefits to the city, and this is another way we can make it even stronger. We are proud to work with local leaders to implement this initiative. Here’s what Mayor John Sibert had to say:

“Malibu welcomes Airbnb’s constructive efforts to make their sharing economy business model work within the City’s laws, including the local transient occupancy tax. By collecting taxes on behalf of their hosts, Airbnb contributes toward Malibu receiving the revenue used for City services like fire, police, roads, and clean water projects. In the end, this benefits Malibu residents and visitors alike.”

We are pleased to add Malibu to the growing list of cities where Airbnb is able to collect and remit occupancy taxes on behalf of our hosts, and where local rules embrace home sharing and the peer to peer economy.

Airbnb first began collecting and remitting hotel and tourist taxes from guests on behalf of hosts in San Francisco and Portland. Since then we have worked together with forward thinking authorities on similar initiatives in Amsterdam, Chicago, San Jose and Washington D.C. We are also working with policy makers in France on similar plans to roll out across the country.

We continue to engage with officials in cities around the world about taxes. This is a complicated challenge as tax rules are different in nearly every jurisdiction. We want to work together to ensure that rules enabling home sharing are simple, fair, and easy to follow.

Queen Signs Home Sharing into UK Law

Today is a momentous day for the Airbnb community as Her Majesty the Queen signed into law progressive new rules for London that ensure everyone in the UK is free to share their homes with guests from around the world. This is an exciting move that allows visitors to one of the world’s most iconic cities to experience it like the locals, while helping regular people to afford rising living costs and pursue their dreams.

The progressive new rules – contained in the UK’s deregulation act – reform a piece of 1970s era legislation and ensure that London residents are free to share their homes for up to 90 days a year without permission or registration.

Brandon Lewis, the UK Housing Minister, said:

“These were unworkable and outdated rules dating back to the long-gone, analogue days of the 1970s. Previously, London homeowners looking to make a bit of extra money and rent out their homes faced nothing but bureaucracy and red tape.

“So I’m pleased we’ve been able to update the rules for the digital age of the 21st century. Anyone looking to rent out their London home for a short period can now do so without having to pay for a council permit.”

Matt Hancock, the UK Business Minister, said:

“Platforms like Airbnb are empowering a generation of innovators and everyday entrepreneurs. They are disrupting the status quo and making sure consumers get the very best deal. We will back them all the way and continue to remove barriers to their success. This new law will unlock opportunities for this dynamic, growing sector and cements our commitment to be the world leader for the sharing economy.”

You can read more about the exciting news from London here.

The UK government has been a great advocate of the sharing economy and we are grateful for their support. They have again shown that they back their nation’s innovators – regular people who want to make a little extra money by sharing their homes while providing guests from around the world with a unique travel experience.

The UK joins a growing list of cities around the world that are embracing the sharing economy. While a few cities continue to implement heavy-handed, bureaucratic and anti-competitive rules for home sharing that are hard for regular people to follow, those cities are dwindling and will increasingly be shown to be out of touch with what is happening within their citizenry. The commonsense rules in London should serve as an example to them that true progress needn’t be feared, it should be embraced. These new rules are well thought out and carefully considered. They strike the right balance between preserving housing stocks, safeguarding against abuse and supporting the right of individuals to innovate and to use their homes as they see fit.

We look forward to working with other cities around the world on similar, progressive rules.

London hosts